Delivery charges will be extra and should be paid by the customer. Charges will be informed in advance and may vary from Rs. 90 – Rs. 2000 depending on the delivery location.
Delivery and Service Locations
Currently EcycleShop.in can be delivered to the cites that are covered with Delhivery.com, Trackon, EComExpress and Maruti Courier.
ECycleShop offers service support only in Gwalior Madhya Pradesh. Mechanical and electrical parts servicing can be done by courier service.
Assembling Electric Cycle
ebikes are delivered in 90% assembled condition. For unassembled parts like handle bar and pedals, company provides the toolkit (Allen keys – 04.05 and Spanners – 8, 10, 11, 12, 13, 14, 15).
Free cancellation before 24 hours from the time of delivery.
Return and Refund Policy
In the event of any damages to mechanical or electrical parts, Felidae company has to be notified within 24 hours of delivery and in such an event the parts will be replaced free of cost with the company taking care of the logistics charges.
Within the same period of 24 hours, if the customer opts for a refund due to any damage, Our company will allow it after a review of the product.