SCHEDULE YOUR VISIT
At the moment, all store visits are by one-on-one appointment so we can serve you safely.
Complete the form below and we will be in touch if there are any questions!
Quick drop-in to pickup a bike, accessory or part, pickup or dropoff a rental bike, ask a question, or get help diagnosing a problem.
Standard length appointment for a general service or to look at a bike.
Test rides, bike questions, more complex service jobs.
YOU’VE NEVER TRIED ANYTHING LIKE IT
The most important—and fun—part of buying an electric bike is test riding. Trying an electric bike allows you to put aside specs and reviews and research and just answer the most basic question: ‘Do I love this bike?’
THE GUIDED TEST RIDE
Here at The New Wheel, we offer something truly unique: the Guided Test Ride. When you test ride at our San Francisco or Larkspur Landing locations, you may have a trained staff member accompany you on your first ride to show you how to operate the bike, how to climb hills with ease, and to answer any questions.